SHIPPING POLICY
- Please allow 24 business hours for us to process your order. Within 2 ~ 7 business days you will receive an email to approve your artwork proof. We will sent to production and ship your order to you via UPS, USPS, FedEx or DHL shipping. You will receive an email with tracking once shipped.
- We ship USA domestic with $4.99 flat rate and worldwide for a $14.99 flat rate.
- For International orders shipped outside of the USA, customers are responsible for all international duties and customs fees. Please check your local government agency for these costs.
STANDARD SHIPPING
Unit: business days
| Product | Production time | USA Domestic shipping |
Global shipping |
| Colorful Embroidery | 7 ~ 14 days | 14 ~ 21 days | 21 ~ 28 days |
| Minimalist Embroidery | 5 ~ 10 days | 5 ~ 10 days | 14 ~ 21 days |
| 3 ~ 7 days | 5 ~ 10 days | 14 ~ 21 days |
ADDITIONAL INFORMATION
- We process and deliver orders Monday-Friday (excluding holidays). Saturday and/or Sunday deliveries may be available for some orders.
- We use a variety of shipping carriers to make sure we deliver your order as soon as possible.
- If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.
- Orders to Hawaii, Alaska, APO and FPO addresses ship via standard USPS Military Mail and arrive between 30-45 days.