Please allow 24 business hours for us to process your order. Our team will do step by step as following:
1️⃣ Digitalized Your Photo: Our artist will do digitalized your photo with hand-painting.
2️⃣ Embroidery Transfer: The digitalized file will send to embroidery team to transfer machine embroidery file.
3️⃣ Proof version: After 1 ~ 3 business days, you will receive an email to approve a artwork proof. Please pay attention Email notification (also check the SPAM or JUNK mailbox)
4️⃣ Start production: When we receive your confirmation of the proof, we will stitch and ship your order to you via UPS, USPS, FedEx or DHL shipping. You will receive an email with tracking once shipped.
In order to save time for production and shipping, if we do not receive your reply within 24 hours of receiving the proof email, we base on this version to create the product.